Recovery Stories

29 Sep 2023
USA496114

San Diego Police Department officer called the STOP 24/7 Recovery Hotline to report he had a suspect in custody in possession of a STOP-tagged Chromebook. He provided the STOP ID Number that is printed on the Security Plate, enabling STOP to quickly identify the owner, a San Diego-based municipal agency. STOP notified the administrative team and recovery is underway.

26 Sep 2023
USA298714

STOP received a call from the Delta Airlines baggage center informing us they found a laptop with a STOP security plate. We checked and identified the laptop as being owned by one of our customers who is a large global accounting firm. We reached out to their Help Desk and provided the information received and recovery is in process. Another great STOP customer’s ‘return’ on their investment!

26 Sep 2023
USA496731

A STOP-tagged laptop was recovered during an arrest at the US Naval Base in San Diego California. Suspect claims he is in legal possession of the device. Navy police called STOP and provided the STOP ID Number to verify ownership. STOP identified the registered owner, a San Diego-based government agency, and contacted the administrator for verification. Investigation is undeway, outcome is pending.

21 Sep 2023
USB032944

End user/employee left his STOP-tagged company-issued laptop at TSA Checkpoint at Logan International Airport, Boston, Mass. TSA has retrieved this device, end user recovery process is underway.

15 Sep 2023
USQ32744

A STOP-tagged laptop belonging to a large California-based school district was recovered by Port Allegany, PA PD. The police officer provided the STOP ID Number that is printed on the plate, which enabled STOP to quickly the registered owner. STOP notified the admin at the school district, recovery is underway.

14 Sep 2023
USA362383

A Good Samaritan called the STOP 24/7 Recovery Hotline to report that his company received a STOP-tagged laptop that did not belong to them. He provided the STOP ID Number, which enabled STOP to quickly identify the registered owner, a large corporate enterprise. STOP notified the asset security team at the enterprise, and recovery process is underway.

7 Sep 2023
USA496622

San Diego Metro Transit called the STOP 24/7 Recovery Hotline to report that a Chromebook belonging to a public library system was left on one of their buses and turned in by a Good Samaritan. STOP notified the registered owner and recovery process is underway.

31 Aug 2023
USA513063

Received a call from FedEx about a found laptop. Owner was contacted and will make arrangements to get it back.

21 Aug 2023
USA389811

A STOP-tagged laptop registered to a large corporate enterprise was separated from its carton and shipping label in the FedEx system while in transit. FedEx agent called the STOP 24/7 Recovery Hotline to report the incident; laptop is being held safely at FedEx’s Jersey City, NJ facility. STOP notified the security team at the registered owner company, and recovery process is underway.

18 Aug 2023
USA217679

FedEx Lost & Found agent called STOP’s 24/7 Recovery Hotline to report that STOP-tagged laptop was separated from its package and shipping label in transit. The ID Number on the STOP Security Plate enabled STOP to quickly identify the owner, a large corporate enterprise. STOP notified the security team at the enterprise, recovery process is underway.

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