Recovery Stories

9 Feb 2024
USA240033

Good Samaritan called the STOP 24/7 Recovery Hotline to report she found a STOP-tagged laptop in her rental car. I explained to the caller that we are unable to identify the owner because he/she did not register the device in the STOP database.
In a follow-up call, the Good Sam explained she found the owner and returned the laptop. Case closed.

25 Jan 2024
USB011790

Employee notified STOP she lost a company-issued laptop while traveling from Ohio to San Francisco on United Airlines. STOP notified the program administrator at her employer, security team recovered the laptop from the airline. Case closed.

24 Jan 2024
USB015364

An employee of a corporate enterprise reported that a STOP-tagged Microsoft Surface laptop was lost or stolen. STOP notified the administrator at the enterprise. Laptop was recovered.

19 Jan 2024
USY46709

Good Samaritan found a laptop in landscape bed along a highway in San Antonio, Texas area. STOP ID Number on Security Plate shows it assigned to a large school district. STOP notified the admin team, who is sending their local police to recover this device. Case closed.

9 Jan 2024
USA436829

Delta Airlines Lost & Found in Seattle notified the STOP Recovery Hotline that a STOP-tagged laptop was found in unclaimed/lost baggage. The STOP ID Number on the Security Plate pointed to a laptop that had recently been decommissioned by a corporate registrant; unfortunately, the new owner has not yet registered this device, so STOP was unable to assist Delta in recovery.

28 Dec 2023
USA493576

FedEx Lost & Found agent notified STOP that a STOP-tagged laptop was separated from its carton/label in transit. STOP ID Number points to the registered owner, a large financial institution. STOP notified their IT Security Team. Recovery process is underway.

20 Dec 2023
USA485485

A STOP-tagged laptop registered to a large corporate enterprise was separated from its shipping label in transit in FedEx system. FedEx agent notified STOP, who identified the registered owner by the STOP ID Number on the security plate that was affixed to the laptop. STOP notified their security team. Recovery process is underway.

13 Dec 2023
US0003078

Caller purchased two STOP-tagged devices at Walmart refurb site. STOP contacted registered owner, who verified they are free and clear.

13 Dec 2023
US0000416

Caller purchased two STOP-tagged devices at Walmart refurb site. STOP contacted registered owner, who verified they are free and clear.

12 Dec 2023
USA512391

FedEx Lost & Found agent notified STOP that a STOP-tagged laptop was separated from its shipping carton and label. Agent provided the STOP ID Number, which enabled STOP to quickly identify the registered owner, a large corporate enterprise. STOP notified the security team at the enterprise, who identified the sender. Laptop is being returned to the owner. Case closed!

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