Recovery Stories

20 Sep 2018

An employee reported to his manager that his company-issued laptop was lost or stolen on February 24/25 2018 in LA, Santa Monica area of California. Company admin called STOP's 24/7 Recovery Hotline to report that this device was recovered.

20 Sep 2018

An eBay buyer contacted STOP to verify if a MacBook posted there for sale was indeed free and clear. STOP contacted the registered owner and verified that it is indeed free and clear for re-registration in the buyer's name.

13 Sep 2018

A librarian at a school district in Texas reported to STOP that one of their library laptops was missing. STOP notified the administrator at the school district.Investigation discovered that a teacher borrowed it, and will return it to the school.

30 Aug 2018

Pawn shop called STOP to verify ownership of a STOP-tagged device that was brought into the store. STOP checked with the registered owner and confirmed that this device was no longer in their inventory. STOP released this device.

21 Aug 2018

A company-owned laptop was forgotten by an employee in an Uber car. The driver turned it in to Uber Lost & Found, who contacted STOP. Registered owner was notified by STOP. Recovery process is underway.

20 Aug 2018

A laptop was left at the Wood Spring Suite in Conroe TX. It has been retrieved.

17 Aug 2018

A Boston-based university employee called STOP's 24/7 Recovery Hotline to report that she left her university-issued laptop in a taxi cab Thursday August 16, 2018 at around 3:30 PM Eastern time. Good Samaritan cab driver saw the STOP Security Plate and turned the laptop over to the university. Case closed.

11 Aug 2018

TSA at Houston International Airport called stop 24 7 Recovery hotline to report that a traveler's left his company owns Dell Latitude at the checkpoint. StST identified and notified the owner. Recovery process is underway.

10 Aug 2018

Airline traveler called STOP's 24/7 Recovery Hotline to report that he inadvertently swapped his laptop with another traveler's at San Francisco International Airport. The traveler provided the STOP ID Number that was affixed to the other traveler's laptop. STOP identified the owner in STOP's registration database -- a college in California. STOP confirmed with the program administrator at the college that one of their employees indeed had the other traveler's laptop. Recovery process is underway.

2 Aug 2018

A Good Samaritan found a STOP-tagged laptop on the street in Sacramento, California, and notified STOP through our LiveChat service. While the LiveChat session was still active, STOP verified the registered owner, contacted them, and helped arrange recovery process.