 “STOP is one of the few ‘sells itself’ products with world class service.” - Daniel R Pascale, CPP Commander of Security Operations Rutgers, The State University of NJ |
Considering Purchasing a STOP Plate...
How does the STOP Anti-Theft System work?
STOP's patented anti-theft protection deters theft at the source making it virtually impossible to resell the item:
STOP is the only security system that offers theft prevention, equipment recovery and asset management. It makes us a logical, cost-effective choice in equipment protection and tracking. No other identification system offers STOP's patented, chemically etched "Stolen Property" Tattoo. What are the STOP Security Plate dimensions? The standard Plate measures 2-1/2" wide x 2-1/8" high by .020" thick. This plate is best suited for notebook computers, desktop computers, etc. Do you offer a small sized STOP Plate for PDAs, Digital Cameras or other small devices? Yes. We do offer a small Plate that measures 2" wide x 3/4" high x .012" thick. Does the STOP Security Plate System use "stealth" software, GPS or similar electronic tools to trace lost or stolen equipment? STOP's patented permanent identification system offers a physical theft deterrent and recovery marking and asset management solution. It does not include any electronic tracing components. Please contact us at 1-800-488-STOP for more information on stealth or tracing systems. Is there an annual renewal fee or are there other service charges? No. The STOP Security Plate price includes lifetime services and support, with no annual renewal or additional fees. You will be responsible for the associated shipping costs. What does the STOP Security Plate kit include? The STOP Security Plate kit includes:
Is my STOP anti-theft and recovery service transferable to another item? No. The lifetime service is specific to the item to which the STOP Security Plate is installed and registered. A new item requires its own STOP Security Plate and registration. How does STOP protect my privacy? STOP respects its customers' privacy and adheres to a strict Privacy Policy. Are STOP Security Plates available for home and personal use? Yes. STOP Security Plates are just as effective in deterring theft for your personal belongings as they are for businesses' assets. Purchasing is quick and easy when you buy online. How do I order STOP Security Plates? We accept orders:
Back to Top Installing the STOP Plate
How do I install the STOP Security Plates on my equipment?
Download detailed installation instructions from our Support page. Do I have to use the Tattoo Activating Gel when installing STOP Security Plates? YES. The Tattoo Activating Gel is what permanently bonds the patented "Stolen Property" Tattoo to the equipment's surface. You must follow the plate installations instructions as specified. No other glue can be substituted. Do I have to clean the surface with the Alcohol Cleaning Swab? YES. Cleaning the item's surface with the Alcohol Cleaning Swab is a critical step in the STOP Security Plate's installation. A clean surface ensures a uniform, permanent bond between the Plate, the "Stolen Property" Tattoo and the surface. DO NOT SKIP THIS STEP even if the item is brand new or appears clean. The surface may still have a mold release residue that will affect the performance of the Tattoo Activating Gel. Can I use my equipment immediately after installing a STOP Plate? Yes! When applied according to instructions, the Plate and Tattoo will bond instantly to the equipment's surface. Complete curing of the Tattoo Activating Gel will continue for 24-48 hours after installation, but will not interfere with normal use of your equipment. Back to Top Already Purchased and Installed my STOP Plate
How do I register my STOP Security Plate?
Click on Register/Login from anywhere on our Web site www.stoptheft.com for quick, easy registration. If you experience difficulty registering, either consult Need Help Registering or call us at 1-800-488-STOP (7867). How do I notify STOP of changes to my contact information? Click on Register/Login from anywhere on our Web site www.stoptheft.com to update your registration information anytime. If you experience difficulty updating your information, either consult Need Help Registering or call us at 1-800-488-STOP (7867). Can I remove a STOP Security Plate from equipment? NO! DO NOT ATTEMPT TO REMOVE THE STOP PLATE FOR ANY REASON! Removing the STOP Security Plate will deface the equipment casing and reveal both the indelible "Stolen Property" Tattoo and STOP's toll-free number. I just replaced a defective LCD/lid on my laptop, how do I replace the original STOP Security Plate that was on the defective lid? DO NOT ATTEMPT TO REMOVE THE STOP PLATE FOR ANY REASON! STOP Security Plates are PERMANENTLY bonded to the item's surface so the original STOP Plate cannot be removed from the defective LCD lid. In these situations, call us at 1-800-488-STOP (7867) to arrange for replacement plates. Replacement Plates cost as little as $8.75 each, plus Gel, shipping and handling. You must provide us with the original STOP Security Plate ID Number so we can swap it in our master registry with the new one we'll be sending you. Back to Top Buying or Selling STOP-Protected Equipment
I'm selling my STOP-tagged equipment. Do I need to notify STOP?
Yes. Registered owners should notify STOP when they sell, donate, transfer or otherwise dispose of STOP-protected equipment. Upon notification, we clear the specific plate ID number registration information in our registry and then open the ID number for re-registration. If STOP is not notified in advance, the new owner's attempts to re-register the item will require additional verification steps. I purchased an item that has the STOP Security Plate on it. Should I remove the Plate? NO! DO NOT ATTEMPT TO REMOVE THE STOP PLATE! Removing the STOP Security Plate will deface the equipment casing and reveal both the indelible "Stolen Property" Tattoo and STOP's toll-free number. The original owner of the item you've purchased protected it with STOP's lifetime anti-theft protection and recovery service. As a courtesy, we can verify the item's ownership information to expedite your FREE online re-registration of this service. Ownership verification is simple and quick. You merely enter the STOP Security Plate ID number and your contact information in the online form. I just purchased a used laptop. Is it true I can re-register it in my name for no charge? Yes. Online re-registration of legitimately sold, previously owned items protected with STOP Security Plates is FREE. The lifetime, anti-theft protection and recovery service is specific to the item tagged with the STOP Security Plate. As a courtesy, we can verify the item's ownership information to expedite your FREE online re-registration. Ownership verification is simple and quick. You merely enter the STOP Security Plate ID number and your contact information in the online form. I'm thinking about selling my equipment protected with STOP Security Plates. Is STOP's anti-theft and recovery service transferable to the new owner? Yes. The lifetime service is specific to the item to which the STOP Security Plate is installed and registered. Once the original owner pays the one-time fee, all subsequent legitimate owners benefit from the lifetime service. However, to benefit from STOP's lifetime anti-theft protection and recovery service, new owners must re-register the STOP Security Plate ID number with their contact information. Online re-registration is FREE. IMPORTANT: We do ask registered owners to notify STOP when they sell, donate, transfer or otherwise dispose of STOP-protected equipment. Upon notification, we clear the specific plate ID number registration information in our registry and then open the ID number for re-registration. If STOP is not notified in advance, the new owner's attempts to re-register the item will be unsuccessful. Back to Top Lost and Found
I'm a TSA Agent and one of our security agents just recovered a laptop left by a traveler at an airport-screening checkpoint. How do I file a report?
Contact STOP immediately toll-free at 1-800-488-STOP (7867). If you reach our after-hours recorded message, you do NOT have to wait for the voice prompt. You may press "3" on your phone's touchtone pad at any time to reach our 24/7 Recovery Hotline Service. You may also file an Equipment Found Notification report through our Web site. E-mail is another option. Send e-mail to stopcontact@stoptheft.com. Include the following:
Someone wants to pawn a laptop tagged with a STOP Security Plate. How do I verify it is not stolen goods? Contact STOP immediately at 1-800-488-STOP (7867). We advise you not to complete the transaction until you know the ownership status of the equipment. A STOP Representative will assist you in determining the item's availability for resale. We will ask you for the STOP Security Plate ID number to research it in our master registry. My laptop was stolen. How do I report it? First, contact the local police department immediately to file a report and obtain a case number. Then:
I lost or misplaced my laptop. How do I report this? Contact STOP toll-free at 1-800-488-STOP (7867) immediately.
I found a laptop with a STOP Security Plate on it? How do I return it to its rightful owner? Contact STOP toll-free at 1-800-488-STOP (7867) immediately.
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